Privacy Policy

Last updated:

1. Introduction

This Privacy Policy describes how Beautycallbeauti, operating at beautycallbeauti.world and located at 62 South Terrace, Darfield 7510, New Zealand, collects, uses, stores, and protects personal information when you purchase or inquire about our personalized outdoor activity plans, including the Coastal Explorer Day Plan, Alpine Ridge Weekend Plan, and Family Forest Discovery Plan. We are committed to handling your data responsibly and in accordance with the Privacy Act 2020 of New Zealand and applicable international data protection standards.

By using our website, submitting a contact form, purchasing an outdoor activity plan, or communicating with our team, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please refrain from using our services or providing personal information through our platforms.

2. Data Controller

The data controller responsible for your personal information is Beautycallbeauti. For any privacy-related inquiries, you may contact us at our office address listed above, by phone at +64212768311, or via email at team@beautycallbeauti.world. We will respond to all legitimate privacy requests within a reasonable timeframe, typically within twenty business days.

3. Information We Collect

We collect personal information that is necessary to create, deliver, and support your personalized outdoor activity plans. The categories of data we may collect include:

• Identity and contact data: your full name, email address, telephone number, and postal address when provided.
• Plan preference data: fitness level, group size, age ranges of participants, preferred landscapes, available dates, mobility requirements, dietary needs, and transport arrangements relevant to your outdoor activity plan.
• Transaction data: details of the trail plan package purchased, payment confirmation references, order dates, and any revision requests associated with your plan.
• Communication data: messages submitted through our contact form, email correspondence, and notes from consultations regarding your outdoor adventure requirements.
• Technical data: IP address, browser type, device information, pages visited on beautycallbeauti.world, referring URLs, and cookie identifiers as described in our Cookies Policy.

Providing certain information is voluntary; however, without adequate plan preference data, we may be unable to deliver a personalized outdoor activity plan that meets your expectations. We do not collect sensitive personal information unless you voluntarily provide it and it is directly relevant to customizing your route, such as accessibility requirements.

4. How We Use Your Information

Beautycallbeauti uses your personal information exclusively for legitimate purposes connected to our outdoor activity planning services:

• To research, design, and deliver personalized outdoor activity plans tailored to your stated preferences and purchased package.
• To respond to inquiries, provide plan revisions, send delivery notifications, and offer pre-trip guidance related to your ordered routes.
• To process orders, issue invoices, manage refunds under our Return Policy, and maintain accurate financial records.
• To analyze aggregated usage patterns on our website in order to improve the clarity of our trail plan descriptions and user experience.
• To comply with legal obligations, resolve disputes, and enforce our Terms of Use regarding outdoor activity plan purchases.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to support the outdoor planning services you have requested from Beautycallbeauti.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds: your explicit consent provided through our contact form checkbox or order confirmation; the performance of a contract when you purchase a Coastal Explorer Day Plan, Alpine Ridge Weekend Plan, or Family Forest Discovery Plan; our legitimate interest in operating and improving beautycallbeauti.world; and compliance with applicable New Zealand legal requirements.

6. Data Sharing and Third Parties

We may share your information with trusted third parties only when necessary to deliver our services:

• Payment processing providers that facilitate secure transactions for trail plan purchases.
• Website hosting and infrastructure providers that maintain the security and availability of beautycallbeauti.ddd.
• Mapping and geographic data services used internally to verify route accuracy for your outdoor activity plans.
• Government authorities or law enforcement when required by applicable law or valid legal process.

All third-party service providers are bound by contractual obligations to protect your data and use it only for the specified purposes. We do not authorize any third party to use your plan preference data for their own independent marketing activities.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Plan-related data, including your preferences, delivered documents, and correspondence, is typically retained for five years after your last interaction with Beautycallbeauti to support potential revisions, warranty claims, and legal record-keeping requirements. Technical and cookie data is retained according to the periods specified in our Cookies Policy. When data is no longer needed, we securely delete or anonymize it using industry-standard procedures.

8. Data Security

Beautycallbeauti implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission via HTTPS across beautycallbeauti.world, access controls limiting employee access to client data on a need-to-know basis, secure storage of plan documents, and regular review of our data handling practices. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Privacy Act 2020 and applicable regulations, you have the following rights regarding your personal data held by Beautycallbeauti:

• The right to request access to the personal information we hold about you.
• The right to request correction of inaccurate or incomplete personal information.
• The right to request deletion of your personal data where no overriding legal basis for retention exists.
• The right to object to processing based on legitimate interests in certain circumstances.
• The right to receive your plan preference data in a structured, commonly used format where technically feasible.
• The right to withdraw consent for data processing where consent is the legal basis, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at team@beautycallbeauti.world or +64212768311. We may need to verify your identity before processing your request. If you believe your privacy rights have been violated, you may lodge a complaint with the Office of the Privacy Commissioner in New Zealand.

10. International Data Transfers

While Beautycallbeauti is based in New Zealand and primarily processes data within New Zealand, some of our service providers may store or process data in other countries. When international transfers occur, we ensure appropriate safeguards are in place, such as contractual data protection clauses, to maintain a level of protection consistent with New Zealand privacy standards.

11. Children's Privacy

Our outdoor activity plans may be purchased for family groups including children; however, our website and contact forms are intended for use by individuals aged sixteen and older. We do not knowingly collect personal information directly from children under sixteen without parental or guardian consent. If you believe a child has submitted personal data to us without appropriate consent, please contact us and we will promptly delete such information.

12. Changes to This Policy

Beautycallbeauti may update this Privacy Policy periodically to reflect changes in our outdoor activity planning services, legal requirements, or data handling practices. We will post the revised policy on beautycallbeauti.world with an updated effective date. Material changes that affect how we process your personal data will be communicated through a notice on our website or via email where appropriate. Continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

For questions, concerns, or requests related to this Privacy Policy or the handling of your personal data in connection with our personalized outdoor activity plans, please contact Beautycallbeauti at 62 South Terrace, Darfield 7510, New Zealand, phone +64212768311, or email team@beautycallbeauti.world.